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Prêmio Cliente S.A 2019: Categoria "Melhor Projeto de Customer Experience Brasil"
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Um ano de trabalho duro, um time incrível e a determinação diária em construir um projeto de impacto para milhares de clientes pelo país. Orgulho #Casa99
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#customerexperience #customersuccess #award #voude99 #congressoclientesa2019 #impacto #Confia
Podcasts, blogs, Instagram... these days, we've almost got more marketing avenues than we know what to do with. That means plenty of opportunities, but also plenty of questions around where and how you should be marketing.
So, how do you find the answers? Brian Halligan said it best: look to how customers are buying. What platforms are they using? What content are they consuming? Where is the turning point between prospect and purchase? And how can you enhance the buyer's journey?
#hubspot #quoteoftheday #businesstips #growbetter #customerfirst #digitalmarketing #marketingmanager #customersuccess
A customer-journey map is incomplete—perhaps even useless—if it doesn’t document the customer’s emotions at each stage of the journey. Emotions reveal what’s important to customers. Understanding those emotions will therefore help the retailer design experiences that the #customer will not only appreciate and remember but also want to repeat. This slideshow illustrates part of a #journey map, showing the customer’s #experience just before, during, and just after a store visit.
For more, please visit the article, "The ever-changing store: Taking an agile, customer-centric approach to format redesign" on McKinsey.com https://mck.co/CustomerStore
#customerexperience #customerservice #customer #customersuccess #retailexperience #customerdesign #retaildesign #customercentric #customercare #agileretail
Bem que a Lucca @luccacustoms poderia me patrocinar né... Nunca te pedi nada
#harley #harleydavidson #harleydavidsonsp #harleydavidsonbh #harleyrospa #harleydavidsonbelem #pará #belemdopara #belem #motorcycle #zeushelmets #luccacustoms #customerperformance #customersuccess #freedommachine #ride #ridetolive #livetoride
Quem imaginaria que um par de calças mudaria a vida de um garoto de 16 anos? Conheçam a história do professor universitário Murilo Matos Mendonça, 50 anos, de Florianópolis (SC), que comprou um par de calças na loja Centauro para o garoto Sidmar, que vendia doces na porta de um restaurante e tinha o desejo de ter uma calça para ir à escola.
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Confira a história completa no nosso portal [Link na Bio ]
https://boraencantar.com.br/centauro-oferece-emprego-a-garoto-apos-um-desconhecido-comprar-par-de-calcas-para-ele/