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Customer appreciation isn’t she beautifulSpot d bag from us thanks for repping d brand ma’am we do love and appreciate u ...btw were still taking late night orders slide in d dm and let’s work with ur budget cos we bring affordable fashion items dt suits ur budget.....
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#customerappreciation#noscamzone#legitonlineseller#reviews#Tundeednut#Naijabrandchick#jacbellmedia#legitvendorsng#nyt4firebrandz#nyt4firebrandzcomz
Good afternoon Instagram vendors.
Last week, I had 2 prospective new customers with “trust issues”
So we started transacting via Dm, later I requested we move to WhatsApp so it will be easy to send her price and discount so there won’t be mix up and she agreed.
After much deliberation, she asked if we accept payment on delivery and I said we do but within LAGOS ONLY and order not more than #10,000.
Then she said she can’t buy again if I can’t accept payment on delivery... Ma, you are based in ilorin fa, haba on good worth almost #50,000.
Am sorry too, I can’t sell if you aren’t paying before delivery.
Then I wanted to close chapter but because of how last week was with sales, I went ahead to persuade her to trust us.
I even gave her option of video calls, sent her my personal Instagram handle, etc... She was sha bent on payment on delivery dammnnn okay madam, can you pay 70% upfront and 30% when delivered.
She said Nooooo
Wawu(at this point I gave up)
She then said okay, I hope it won’t be a case of what I ordered vs what I received and I assured her not to worry.
Then next thing, she asked me to make a video of each item and send.
I just laugh and told her it’s not possible ma.
I can send pictures of the few that are downloaded images but video, am sorry ma... I can’t
Pls what else would I have done differently to prove to her that we are a legit vendor?
How do you deal with such customers?
#standardsouvenirs #instagramvendor #legitonlineseller #yorubawedding #souvenirvendor #tuecandoit #entreprenurship #souvenirinnigeria #souvenirinlagos #tuewinit #partyfavours #partysuppliesinlagos