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Lately, I have faced a repeating problem in my business that I would like to address.
I have had 5 late cancellations within the last month. I politely respond with stating that the late cancellation fee applies (50% of the service) and then I am ghosted with no response and no payment. It’s down right rude and very dishonest. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀ ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
I have my client’s review my policy list and agree to the terms when they schedule their first appointment with me. My policies ensure that I as a self employed, entrepreneur, and business owner can provide for my family. I have learned a lot in 6 years on how to keep my business functioning efficiently. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀ ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
I do not pay to have my daughter at daycare to just sit at home and hope client’s show up to their scheduled appointments. It is taking my time and costing me money. I get that things come up but just ask to cancel/reschedule in advance so I have enough time to fill the open slot. I’m understanding with illness/family emergencies. I cannot be responsible for any other reasons. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀ ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
I am now requiring every client to have their credit card on file.
I love my job and I love my client’s. I dislike that I have to set so many boundaries but have learned it’s the only way to protect my business and ability to support my family.
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Book online now and let’s set up a lash slay click link in bio to get a lash appointment! Every Saturday I offer $65 any set I also have a summer lash tour, check out my page for more details @shopminkbarbie txt 4045147040 for any questions
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Book online now and let’s set up a lash slay click link in bio to get a lash appointment! Every Saturday I offer $65 any set I also have a summer lash tour, check out my page for more details @shopminkbarbie txt 4045147040 for any questions
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